Not what I wanted to say about Home Depot but.....
As last posted Casa Chaos is without hot water, it still is.
Like a good homeowner and consumer I made the trip to Home Depot with AmEx in hand, talked to the nice guy working the plumbing aisle and after giving the checkout machine a little over $700USD I came home with a big box. On the outside of the big box in big letters was call this number before noon and get the hot water heater installed the same day. Because the box followed me home on Sunday I had to wait to call first thing Monday, which I did before 0800. They gave me, IIRC, a 1400 to 1700 install window. I wouldn't be posting about Home Depot sucks pond water if they made that window.
Slightly after 1700 I call the 800 number about the no show and this is where the sucks pond water starts. In answer to where and when the installer was going to show and why no one had called to inform me was this from what must be the slowest on his feet CS rep in the world, "The installer had to be re-routed". Me, "why has no one called?". CR rep "we were just starting to call". Yep I'm sure that's the case and BTW I won't cum in your mouth either. After a little back and forth the CS rep offered up that "the earliest they could reschedule was Wed. afternoon". I had kept my cool to that point.
While I was on the phone with Lowe's the CS rep called back to say they could fit the install in today between 0800 and 1200.
BTW, all this great service for the privilege of forking over $900USD to these clowns.
I still haven't decided what I will do, stay with HD or start all over with Lowe's. A call to Lowe's this morning will decide.
There I feel better, the meds are starting to kick in and I'm past the going postal stage.....maybe.